At Mitahar Foods, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we’re here to help.
Returns
You have [2 days] from the date of delivery to return an item for a refund or exchange.
To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for a refund.
How to Initiate a Return
- Contact our customer service team at mitaharfoods@gmail.com/+91 98102 21273 within 1 days of receiving your order to request a return or exchange.
- Provide your order number, details of the item you wish to return or exchange, and the reason for the return.
Our customer service team will guide you through the return process, providing you with instructions on where to send the item.
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within [2 days].
- Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, unless the return is due to our error.
Exchanges
If you wish to exchange an item for a different one, please contact our customer service team to facilitate the exchange process. Additional charges may apply if there is a price difference between the exchanged items.
Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately to report the issue. We will arrange for a replacement or refund as per your preference.
Contact Information
For any questions or concerns regarding our Refund and Returns Policy, please contact our customer service team at mitaharfoods@gmail.com/+91 98102 21273.